Terms of Service

Agreement to Terms

Welcome to the website of Helios Realis Group ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at heliosrealis.com (the "Site") and any services we provide through the Site or in connection with real estate transactions.

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

About Our Services

Helios Realis Group is operated by the Khachatryan & Mei Team, a real estate team operating under Big Block LPT Realty, a brokerage licensed in the State of California. We primarily serve clients in San Diego County. Our services include:

• Representing buyers and sellers in residential real estate transactions
• Providing property listings and market information
• Offering real estate consultation and advisory services
• Connecting clients with mortgage lenders, inspectors, and other service providers

Important: No information on this Site constitutes legal, tax, or financial advice. We recommend consulting with appropriate professionals for such matters.

Real Estate Licensing Disclosure

Helios Realis Group is operated by the Khachatryan & Mei Team under Big Block LPT Realty. Big Block LPT Realty and its agents are licensed by the California Department of Real Estate (DRE). Our activities are governed by California Business and Professions Code sections 10000-10580 and related regulations.

Agency Disclosure: In California, real estate agents must disclose whom they represent in a transaction. Before engaging our services in a transaction, we will provide you with an Agency Disclosure form explaining whether we represent the buyer, seller, or both parties (dual agency, with consent).

For information about the California Department of Real Estate or to verify license status, visit: www.dre.ca.gov

Property Information Disclaimer

Property listings and related information displayed on our Site are believed to be accurate but are not guaranteed. Information may be sourced from:

• Multiple Listing Services (MLS)
• Public records
• Property owners and sellers
• Third-party data providers

We strongly recommend that buyers:

• Independently verify all property information before making purchase decisions
• Conduct professional inspections of properties
• Review all disclosures provided by sellers
• Consult with appropriate professionals regarding legal, tax, and financial matters

Property availability, pricing, and features are subject to change without notice. The display of a listing on our Site does not guarantee its availability.

Fair Housing Statement

Helios Realis Group is committed to compliance with all federal, state, and local fair housing laws. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, familial status, disability, marital status, source of income, or any other protected class.

Our commitment to fair housing is in accordance with:

• The Federal Fair Housing Act (42 U.S.C. § 3601 et seq.)
• California Fair Employment and Housing Act (California Government Code § 12900 et seq.)
• California Unruh Civil Rights Act (California Civil Code § 51 et seq.)
• San Diego County and City of San Diego fair housing ordinances

If you believe you have experienced housing discrimination, you may file a complaint with:

• U.S. Department of Housing and Urban Development (HUD): www.hud.gov
• California Department of Fair Employment and Housing (DFEH): www.dfeh.ca.gov

User Conduct

When using our Site, you agree not to:

• Provide false or misleading information
• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
• Use any automated means (bots, scrapers, etc.) to access the Site or collect data
• Interfere with the proper functioning of the Site
• Copy, reproduce, or distribute content from the Site without authorization
• Use the Site to harass, abuse, or harm another person or entity
• Use property information obtained from the Site to send unsolicited commercial communications

Intellectual Property

The content on our Site, including text, graphics, logos, images, and software, is the property of Helios Realis Group or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Property photos, descriptions, and virtual tours displayed on our Site may be subject to MLS rules and the intellectual property rights of others. Such content is provided for informational purposes only.

You may not use, copy, modify, or distribute any content from our Site without our express written permission.

Communication Consent

By submitting your contact information through our Site or contacting us directly, you consent to receive communications from us regarding:

• Responses to your inquiries
• Property listings matching your criteria
• Market updates and real estate news
• Information about our services

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. Note that we may still send you transactional or administrative communications related to active inquiries or transactions.

Third-Party Links and Services

Our Site may contain links to third-party websites, including but not limited to:

• MLS and property listing platforms
• Mortgage lenders and financial institutions
• Home inspection and appraisal services
• Title and escrow companies
• Home warranty providers

These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HELIOS REALIS GROUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE OR THE TOTAL COMMISSION EARNED IN CONNECTION WITH A SPECIFIC TRANSACTION, WHICHEVER IS GREATER.

Nothing in these Terms shall limit our liability for fraud, gross negligence, willful misconduct, or any other liability that cannot be excluded or limited by applicable law.

Disclaimer of Warranties

THE SITE AND ALL CONTENT, INFORMATION, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any property listings or other content on the Site.

Indemnification

You agree to indemnify, defend, and hold harmless Helios Realis Group and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any information you provide to us

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our services shall be resolved through the following process:

1. Informal Resolution: We encourage you to contact us first to resolve any dispute informally.
2. Mediation: If informal resolution is unsuccessful, either party may request mediation through a mutually agreed-upon mediator in San Diego County, California.
3. Arbitration or Litigation: If mediation is unsuccessful, disputes may be resolved through binding arbitration or in the state or federal courts located in San Diego County, California.

Note: Disputes involving real estate transactions may be subject to specific dispute resolution procedures outlined in purchase agreements or other transaction documents.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or documents incorporated by reference, constitute the entire agreement between you and Helios Realis Group regarding your use of the Site. These Terms do not replace or modify any agreements you may enter into with us in connection with specific real estate transactions.

Contact Information

If you have any questions about these Terms, please contact us: